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RDF Group Jobs Feed Jobs from RDF Group http://www.rdfgroup.com/it_recruitment/jobs_board/ Project Manager - SharePoint http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=998 Our client is looking to recruit a SharePoint Technical Project Manager to join their team in London.

Key Relationships

Stakeholders including SharePoint Product Team, Underwriters and support staff, Business Technology Managers, Business Analysts, Application Architect, IT Development team, IT Operations team, Other Project Managers, External Clients and Suppliers

Job Summary

To have overall responsibility for all assigned projects and IT deliverables specifically the definition and delivery of SharePoint 2010 projects. Develop and maintain excellent relationships with senior personnel in all the relevant departments.

Key Responsibilities

Responsible for maintaining a close relationship with the delivery team through attending daily stand ups and assistance of removing roadblocks where appropriate
Responsible for management and direction of SharePoint 2010 projects ensuring delivery of business value through best practice implementation of SharePoint 2010.
Responsible for managing and contributing to the resolution of technical challenges and issues with SharePoint 2010 projects
Liaison and management of 3rd party vendors, including management of the provision of requirements and gathering estimates
Delivery of all artefacts and reports required by the Project Management Office as part of project governance
Contribution of cross project dependencies and representation therefore at the appropriate committees
Co-ordination of release management through test and production environments engaging with the appropriate teams to ensure availability of resource and that tasks and activities are fully understood
To be responsible for ensuring the business team(s) are involved appropriately in the definition, acceptance testing and use of the new system and/or process
Co-ordination of system and user testing ensuring that the stakeholders have committed to the test plans and provision of business users at the appropriate times
Ensure that the assigned projects have clear goals aligned with the businesses team's strategy and objectives and these goals are fulfilled by delivery
To define, document and manage project scope, objectives, plan, deliverables, budget, timeline, quality needs, success criteria, risks and issues on an on-going basis
Identify process improvements in concert with the business sponsors that can be adopted as part of the introduction and further adoption of the IT solution
Ensure that the processes and techniques are consistently adhered to and fully completed within project timescales
Support and mentoring of the Business Analysts assigned to Projects to ensure common objectives are clearly defined and worked toward
Act as the escalation path for any of the projects on behalf of the assigned Project team members and manage any issue resolution with the relevant business owner(s)
To be responsible for ensuring that the project is managed according to any agreed standards and achieves defined success criteria wherever possible
To provide project updates in the required format to the IT programme office and key project stakeholders
To ensure that the required level of business and IT resource is available for successful completion of the project
To work with other Project Managers and Business Analysts to explore synergies and dependencies between projects, in order to identify and avoid issues, and to maximise reuse and coordination of effort to achieve a greater business benefit
To run the relevant IT and Business Steering Groups to ensure communication of progress and major issues/decisions are addressed
Ensure that all staff within the project have clear roles and responsibilities, communicated using the appropriate tools, and provide feedback on their performance as part of the appraisal process.

Relationships

To develop relationships with senior management and staff in relevant areas and ensure that there is an open and constructive dialogue regarding IT needs, wants and issues at all levels, as relevant to the project or on-going department/system responsibility
To ensure that all relevant staff receive clear, concise and frequent updates regarding IT projects and operational developments or issues as necessary
To develop and maintain constructive, professional relationships with suppliers of IT systems and services to our client, and to ensure that IT suppliers are treated in an appropriate manner (where relevant).

General

Adopt our client's culture of Professionalism, Integrity, Effectiveness and Dynamic attitude that contributes to an internal environment of teamwork and promotes a positive brand image to our external customers
Comply with relevant procedures, policies and regulations relevant to your role. Undertake relevant training on policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, the underwriting control standards, claims control standards, other standards and customer relationship management
Ensure that you uphold the principle of Treating Customers Fairly
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include, among others, European Strategy Team, US Management team or membership of any committees.

Personal Specification

Education and Qualifications:

Graduate equivalent education and/or qualifications.

Skills and Abilities:

Strong proven stakeholder management skills (business and IT)
Good technical experience and understanding of SharePoint (Specifically 2010)
Excellent concise, accurate and relevant communications
Disciplined and practical management of Risks and Issues
Good grounding in all aspects of IT
Demonstrable ability to see the big picture and experience of successfully shaping strategic issues through to implementation
Able to coordinate inputs from several departments, in order to reach a shared vision for IT projects/requirements within a programme of projects
Able to lead multidisciplinary teams in order to define requirements and/or deliver a project successfully.

Knowledge and Experience:

Experienced technical PM with track record of managing multiple project work streams across business and IT
Experience of at least 2 SharePoint full lifecycle projects with an excellent grounding in the features and components of SharePoint 2010
Experience of working in a PRINCE2 or Agile/SCRUM environment
Excellent track record of delivery using 3rd party vendors and internal teams
Budget Management of projects exceeding £500K
Use of various analysis and project management frameworks covering scope definition, planning, budgeting, reporting, management of risks and issues.

Competencies:

SharePoint (ECM / Insight / Collaboration / Software Development)
Management
Team Building
Creativity
Leadership
Self-Starter

If you feel as though you meet the above requirements, please apply ASAP.

]]> Mon, 14 May 2012 23:00:00 +0000 IT Helpdesk Analyst http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=996 Our client is looking to recruit an IT Helpdesk Analyst to join their team in London.

Scope of Role

Hours of work 35 hours per week on rotating shift pattern to cover 08:00 to 18:30; although flexibility in working hours is a requirement and you can expect that additional hours and assistance with evening work to be required (as much notice as practically possible will be provided and overtime is paid)
Participation in emergency on-call cover will be required (remuneration is separate to annual salary).

Job Purpose

Providing 1st and 2nd line telephony and desk side technical support
Logging, tracking and resolving calls and providing Hardware, Application and Network support to a global client base.

Key Responsibilities

Provide prompt 1st/2nd line technical support for initial fault diagnosis to our client's user community via telephone, email, call logging software or in person. Liaise with customer throughout to ensure satisfactory resolution of problem
Provide excellent customer service to users and set expectations based on agreed processes
Own 'customer' issues through to resolution and recognise when to escalate to 3rd line support
Liaison and coordination with internal Development, IT, Model Servicing, Research, Client Services and Project Management teams to resolve bug reports, enhancement requests, technical queries and service requests
Respond to Service Desk requests or queries in a professional and effective manner.
Participate in ad-hoc projects as required/agreed with Line Manager.

Key Communication and Relationships

Reports to Service Desk Manager
Liaison with IT Director, Senior Analysts, Operations Manager and other points of escalation within the IT Department.

External

Liaison with external service providers and support.

Specific Duties

Diagnose and resolve technical hardware and software issues, ensuring users are kept updated/advised of appropriate actions
Respond to requests for technical assistance either in person, via telephone or electronically (call logging software or email)
Ensure all tickets are logged, tracked and escalated as appropriate, using the Service Desk call-logging software
Manage all technical tickets to agreed resolution times; ensuring users are kept updated as to progress
Ensure calls are escalated to 2nd/3rd line support as appropriate in a timely manner
Research issues using available information resources
To provide ad-hoc, induction and general training on IT systems and procedures as required
Maintaining, creating and updating Service Desk documentation/inventories, as required
To participate in proactive 'floor walking' as directed by Service Desk Manager
Adhere to standard Service Desk & Departmental procedures
Stay updated/current with system information changes and updates
Participating in projects as required.

Skills, Qualifications and Experience needed

Minimum of 1 year's previous experience of providing 1st/2nd line Service Desk and desk side support in a commercial networked environment
Strong technical support experience, ideally within a Microsoft environment and a good understanding and working knowledge of:
PC hardware and peripherals (including PCs, Printers, laptops & XDAs/PDAs);
Operating systems (Windows 2003/XP);
Standard applications, including MS Office suite (Office 2003 inc. Outlook, Word, Excel & PowerPoint)
Active Directory - Basic administration
Blackberry/BES troubleshooting
Networking (switches, patching etc)
Knowledge of Document Management Systems and existing experience of end user training would also be advantageous
Excellent customer service skills. Proven experience of dealing with customer queries in a professional and efficient manner
Strong verbal and written communication skills. Ability to clearly articulate ideas and methods to individuals and groups
Excellent interpersonal skills. Ability to liaise with people at all levels in a professional manner
Strong troubleshooting, analytical and problem solving ability
Excellent Time Management and prioritisation skills with the ability to multitask effectively
Confident and articulate with the ability to prioritise tasks effectively.
Ability to learn and assimilate new technologies and support new applications.

Career Development

Appropriate training will be provided in order for the role holder to fulfil his or her responsibilities. In response to initiatives by the role holder, or from their line manager, training may be made available to develop their potential skills in order that they might demonstrate personal development which would contribute to the overall success of the firm. The role holder is expected to demonstrate initiative in respect of their own learning.

If you feel as if you meet the above criteria, please apply ASAP.

]]> Tue, 08 May 2012 23:00:00 +0000 Web Application System Administrator http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=997 Our client is seeking a Web Application System Administrator to join their team in London.

Specification

We are seeking a System Administrator to join our dedicated team to provide a first-class service to our clients. This is an important technical role and you will be expected to have at least 3 years demonstrable experience managing complex, virtualised infrastructures. We run a Windows / Apache / Tomcat / MS SQL / Java based environment and you will be expected to set up and configure new servers, make application deployments, patch and maintain servers, run SQL queries, provide database dumps, troubleshoot network issues, MS SQL performance monitoring and more.

The role may involve speaking directly with clients and will certainly involve liaising with our offshore development team in India, so you must have excellent written and oral communication skills and be able to competently handle unforeseen problems and situations that will come your way.

The Candidate

We are looking for someone who is a quick learner, can think on their feet and is ready to take on the challenge of running a complex, enterprise-grade environment. This is a great opportunity to join an exciting organisation at the cutting-edge of enterprise cloud computing. For more information about us read the rest of our website.

Key Responsibilities

Infrastructure set up and maintenance
Application deployments (often out of normal working hours)
Problem solving and troubleshooting
Disaster recovery and backup maintenance
Performance monitoring and optimisation
Running SQL queries
Providing log files and DB dumps to the dev team
Network troubleshooting
Applying Windows patches and rebooting servers.

Essential skills

Solid Networking skills (Routers, Switches, Firewalls, VPN, VLAN, trunking)
Microsoft AD / DNS server (management and replication)
Windows Server 2003/2008 (set up, performance, resource allocation, troubleshooting)
Windows 2008 Hyper-V virtualisation / VMWare
MS SQL 2005 (queries, backup, mirroring, maintenance plans, alerting)
Apache Web Server and Tomcat
Infrastructure monitoring
Excellent written and oral communication
An aptitude for learning quickly and thinking on your feet
Proven problem solving ability
Flexible with working hours.

Desirable Skills

Cisco ASA 5510 ASDM with site to site VPN
SMTP server management and configuration
SSH
IDS / IPS
SAN.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Thu, 03 May 2012 23:00:00 +0000 C#.NET Software Developer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=1000 Our client is currently looking for an enthusiastic and self-motivated Software Engineer to join their development team of four in Brighton.

Essential Skills

Natural self-developer with a keen interest in getting the best out of technology
Strong programming skills in C# and .NET with Visual Studio, HTML, CSS, Javascript, jQuery
Awareness of best practices such as Object Oriented Programming (OOP) and Test-Driven Development (TDD)
Understanding of Web Services (RPC vs REST)
Awareness of development methodologies such as Domain Driven Development (DDD)
Good understanding of validation and security in distributed software systems
Strong understanding of how the web works from client side to server side
You are comfortable with maintaining production systems
Excellent communicator, written and verbal
Very strong attention to detail
Flexible and with the ability to acknowledge commercial constraints and deadlines.

Desirable Skills

Experience with developing business applications for the legal profession would be ideal, but any experience with developing financial, bookkeeping or time recording applications for UK companies would be a plus
Some understanding of Linux OS and knowledge of Bash shell scripting would be a plus
Keen interest in newer HTML5 and CSS3 techniques.
Desire to deliver intuitive user experiences across multiple devices and operating systems
Some understanding of Apple Mac OS environment
Degree in the relevant areas of computer science and/or digital design.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Tue, 01 May 2012 23:00:00 +0000 Applications Developer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=999 Our client is looking to recruit an Applications Developer to join their team in London.

The Firm

Our client is an ambitious and growing European law firm providing commercial solutions across a range of industry sectors. The firm has a particular focus on companies that are highly regulated and those with intellectual property and technology driven business models
Servicing an impressive client base that includes big name brands and international businesses, the firm has over 150 partners, 240 other lawyers and nearly 300 support staff across offices in Brussels, Dusseldorf, Hamburg, Paris, London, Munich and Manchester. In 2011 the firm's revenue reached £94 million
Our main areas of practice are corporate, IP, technology and regulatory law. We also have leading expertise in areas such as banking and finance, financial services, real estate, dispute resolution, personal injury and medical negligence. We are acknowledged as leading experts in sectors such as technology and communications, hotels and leisure and media as well as for our public sector work.

The Team

The IT Department currently has 29 staff and it is responsible for the following areas: Helpdesk Support, Business Applications, Security, Development, Training, Projects & Technical Services.
The aim of the department is to provide an excellent IT service to the Firm with maximum availability of the systems and also ensuring the IT Strategy fits with the Business Strategy.

Responsibilities

To be responsible for the Template Management solutions and the development and maintenance of internal templates
Development and support of client-facing Extranets based around our Document Management system using Autonomy iManager
To be responsible for developing and customising our Workflow platform
Support and administer our database environment based in Microsoft SQL Server using TSQL scripts for ad hoc reporting from key systems
To undertake any ad hoc tasks as required.

Key Skills & Experience

Proven experience in a development role, ideally gained within a law firm or professional services environment
Good foundation knowledge of programming in C#.net. Good knowledge of programming in Microsoft Office, particularly Word and Word templates
Good Knowledge of programming using VB, VBA and VB.net
Knowledge of Document Management Systems, preferably using Autonomy Worksite Web 8.2 and/or 8.5 is highly advantageous
Ability to challenge the status quo and proven record of identifying areas for improvement and implementing solutions/enhanced systems or processes including introducing new technologies
Calling upon solid experience in Document Management System technologies, be able and willing to identify ways of improving and enhancing ways of working and develop solutions to that end.

Personal Qualities

Confident and professional, with excellent interpersonal skills and ability to successfully manage user expectations
Excellent customer facing skills for liaison with users at all levels and managing their expectations
Must have a conscientious, accurate and methodical approach to work and have strong written and verbal communications skills
A team player with a flexible and pro-active approach to work with the ability to work autonomously, but will ask for assistance when unsure
Be able to manage own time effectively to maximise your productivity, whilst working on concurrent projects
Will use own initiative to overcome issues and difficulties where possible, but will ask for assistance when necessary.

If you feel as if you meet the above criteria, please apply ASAP.

]]> Sun, 29 Apr 2012 23:00:00 +0000 IT Build Manager http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=995 Our client is looking to recruit an IT Build Manager to join their team in Croydon and Exeter.

Job Description

To manage, control, merge and verify the build environments and processes supporting the ClaimCenter system within the General Insurance (GI) business unit.

Requirements

Essential Technical Skills:

Experience in building and deploying large-scale Java web applications
Experience with automating application deployment and environment configuration management
Experience with continuous build & integration practices
Administration of source control systems (SVN) and branching policies.
Maven, Ant, Hudson, Subversion
Java. J2EE
Oracle DB
UML
XML.

Desirable Technical Skills:

Any knowledge of Guidewire (ClaimCenter/PolicyCenter/BillingCenter/GOSU) would be considered a distinct advantage
Experience with creating and managing automated acceptance test suites
QualityCentre (QC - aka Test Director)
Exposure to the Agile development lifecycle
Understanding of change control and release management practices
Graduate in an IT discipline
Desirable soft skills
Attention to detail and quality
Ability to learn and put into practice skills learnt at a fast pace together with excellent problem solving skills Excellent verbal and written communication skills
Team player
Able to deal with a wide range of people at all levels including technical specialists, Project Managers, Auditors, suppliers and managers
Any financial services experience would be advantageous.

Responsibilities

Build Management:

Lead the continuous build, test and deploy processes within the IT managed environments
Collaborate with the release management team to support efficient and effective release practice into controlled environments
Work with development, operations and release management teams to help achieve a high quality of release practice
Assist the development of the test automation framework.
Work with the technical and project leads to review and create deployment plans.
Responsible for coordinating software upgrades to SVN, Maven & Hudson across the development team.

Application Maintenance and Development:

Build applications that support the IT standards and practices whilst assuring application performance, code quality, data quality and reliability are maintained
Collaborate with the solution architecture team where required
Provide input to the project estimation and planning process
Deliver to agreed cost, quality and estimates
Assist the development and maintenance teams in their usage of the build process
Support the test team in the integration of its automated regression tests
Assess and Implement Guidewire ClaimCenter software upgrades, patches and point releases (e.g. 6.0.6) where required
Code Stream Management
Support the maintenance team in managing the Claims Application Development environments (from an application perspective)
Maintain Continuous Build & Integration process for Application Development.
Maintain version control environment supporting the application and environment data changes.
Manage and co-ordinate changes and code merges with Application Support
Verify environments and processes on a regular basis.

General:

Support the change management process
Implement, enhance and actively support quality standards throughout the build process
Ensure appropriate documentation is produced.

Benefits

A highly competitive defined contribution pension scheme
An annual bonus scheme (target bonus of up to 10% and a maximum bonus of 30% of salary)
Private medical insurance through BUPA
30 days holiday plus ability to buy and sell more
Generous discounts on our client's range of quality products
Childcare voucher scheme
Flexible benefits package.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Sun, 29 Apr 2012 23:00:00 +0000 Technical Server Analyst http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=994 Our client is looking for an IT Senior Analyst to join their team in Newcastle.

Job Purpose

Provide management of the distributed Microsoft Windows Server estate including AD authentication services, Exchange corporate email, Citrix Server Infrastructure, Blackberry Enterprise Server, FTP/SFTP/Connect Direct File Transfer Services, Rightfax Digital Faxing, DNS/WINS, Microsoft Clustering, SRDF-CE Clustering, Avocent DSView, PGP Encryption, McAfee Anti-Virus & RSA Token Authentication
Specific responsibilities include the planning, installation and administration of hardware and software solutions to appropriate standards, provision of system deployment/ monitoring solutions, fault diagnosis, capacity planning, and disaster recovery.

Key Accountabilities

Working collaboratively with other IT colleagues, and support the IT Team Leader to deliver results and identify ways to improve performance and effectiveness
Ensure the maintenance of all applicable standards, methods and tools
Ensure work of self and others is carried out in full compliance with all legal and regulatory requirements and codes of practice/conduct
Support the maintenance of Business Continuity arrangements for IT
Actively ensure that TCF, the company vision and the 4Cs are considered within all work carried out.

Role

Management, configuration, administration and maintenance of distributed Microsoft Windows Server Infrastructure and associated services
Management and performance monitoring of third party suppliers
Capacity planning and performance monitoring of the Microsoft Server Infrastructure
Management and configuration of the Exchange corporate emails services and integrated components for digital faxing and mobile messaging
Provision of third line support, in conjunction with Support Services, for the resolution of faults
Contribute to the departmental and corporate Disaster Recover / Business Continuity plans
Contribution and management of business as usual requests and relocation programmes
Software upgrades and associated maintenance, including scheduled outages outside of normal business hours
Configuration & management of the file transfer mechanisms including FTP, SFTP and Connect Direct
Manage and configure systems to adhere to best practice approach including Security Guidelines and formal server procedures and policies
Evaluation and recommendation of Windows technical solutions and products
Develop and maintain departmental procedures and checklists
Manage and monitor the workload of nominated colleagues
Develop good working relationships with peers in other areas of IT
Participate in Audit and Risk reviews
Mentoring of colleagues in the Server Services Windows team
Responsibility for the management of Microsoft Server projects
Provision of Server Microsoft expertise to IT projects.

Key Metrics

Server hardware and Microsoft software maintained at the required Supplier support levels
Successful completion of Server Services Windows business continuity tests
Provision of new Microsoft Sever Infrastructure within required project timescales
Microsoft Server infrastructure can meet short and medium term business requirements
Microsoft Server infrastructure performing at optimum levels
Server Services Windows projects delivered on budget and within deadline.

Role Dimensions

Budget Responsibility

Expected to monitor budget performance within guidelines set by the IT Team Leader and the appropriate IT Project Manager (if applicable).

Contract Responsibility

Awareness of third party service levels and contract implications to service.

Colleague Responsibility

Expected to provide on the job training to other members of the team in own field of expertise.

Capacity Management

Drafts and maintains policy, standards and procedures for service component capacity management
Ensures the correct implementation of standards and procedures
Reviews information in conjunction with service level agreements to identify any capacity issues and specifies any required changes.

Configuration Management

Manages configuration items (CIs) and related information
Investigates and implements tools, techniques and processes for managing CIs and verifies that related information is complete, current and accurate.

Systems Installation / Decommissioning

Undertakes routine installations and de-installations of items of hardware and/or software
Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client
Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools
Corrects malfunctions, calling on other experienced colleagues and external resources if required
Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated
Develops installation procedures and standards, and schedules installation work
Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service.

Knowledge and Experience

Very good working knowledge of Server hardware and configuration
Very good working knowledge of Microsoft Windows Servers infrastructure and operation
Very good working knowledge of Microsoft clustering technology and integration Network and SAN infrastructure
Very good working knowledge of the following standards based protocols FTP, SFTP, WINS, DNS, LDAP, SNMP & SMTP
Very good working knowledge of IP communications and the relationship to server architecture
Very good working knowledge of Microsoft Server monitoring and diagnostic processes.
Very good Analytical and problem management skills
Project management skills
Knowledge of server infrastructure trends within the industry.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Sun, 22 Apr 2012 23:00:00 +0000 Test Analyst http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=990 Our client is looking to recruit a Test Analyst to join their team in Sheffield.

Summary of Role

This role will require involvement at all stages of the testing life cycle, with emphasis on physically conducting manual testing on EFT, Banking, & MI systems
The role will involve following test scripts, test plans within a formally agreed schedule, as well as significant customer and 3rd party liaison.

Principal Responsibilities

Conducting certification testing and implementation of changes into the live environment
Responsibility for co-ordinating certification and billing
Advising Project managers on the scope of functionality requiring testing and the time and resource requirements
Conducting all types of testing including System, Skim, Regression, Stress, Unit, Integration, Stress and Client end to end testing
Creating test scripts on the Visa (VTS), Link, MasterCard(MAS) and Postilion Simulators.
Carrying out testing, recording of results with trace data, for projects
Problem log management, from initial analysis through to resolution
Liaison with customers, both internal and external, to ensure that client expectations are met at all times
Analysing client requirements for the purpose of testing
Reviewing testing documentation that has been produced by other members of staff.

Additional Responsibilities

To ensure that the overall Quality Objectives of the Company in respect of carrying out job responsibilities are met
Post holder must comply with the current Information Security Policy
Post holder must understand the need for confidentiality when dealing with customer information
Post holder must understand contractual requirements to maintain integrity of data and the availability of the service at all times
Other duties as may be required
Understands and applies Quality procedures and Departmental standards
Reports progress to management.

Person Specification

(All points are essential unless otherwise indicated)

Key Skills

All aspects of testing from planning and estimating to carrying out testing
Logical Approach
Structured Analysis Method
Attention to detail and high level of accuracy
Good communication skills (Written and Oral)
Good time management skills
Professional approach to client Management

Technical

Structured Query Language (SQL)
Databases (desirable)
Good understanding of one or more operating system, ideally Win2K Server.

Knowledge

Payment systems and services e.g. Knowledge of EFT, (VISA, LINK, or MasterCard Card Schemes), Offline/Settlement Processes
Microsoft Office products Word and Excel (Microsoft Access desirable)

Additional Requirements/Information (e.g Hours, Shift Work, Travel)

Commitment to meeting project deadlines and requirements
Willingness to work outside normal working hours as the job demands
A flexible approach to ensure that cover is provided from within the department for holidays and sickness absence
Prepared to work in excess of standard hours when necessary to achieve objectives required
The jobholder may be expected to attend various industry related forum.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Sun, 22 Apr 2012 23:00:00 +0000 Lead Infrastructure Analyst http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=989 RDF Group are looking to recruit a Permanent Lead Infrastructure Analyst on behalf of a prestigious organisation to join their busy team in Central Edinburgh.

Job Overview

This is an excellent opportunity to work with an International organisation who promote a fantastic Talent Management scheme and have a great reputation in their field
In the role, you will be providing a professional systems support function for international end-users, covering technical and organisational support for both desktop and server IT systems.

Skill Requirements

Both depth and breadth of infrastructure experience across the following technologies:

VM Ware
Citrix
Microsoft Exchange
Active Directory 2003
Microsoft office 2007
Windows XP
Accreditation - Introduction to ITIL best practices
Promote experience from the Financial Services industry
Quality-led and analytical approach towards the provision of timely and best -fit infrastructure solutions
Thorough and accurate approach towards he completion of all support calls within the Service Desk environment
Excellent third party, customer service and stakeholder management skills
Good team worker who can support colleagues where/when required
Ability to prioritise, organise and schedule own workload and make decisive decisions on solutions.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Mon, 16 Apr 2012 23:00:00 +0000 Web Tester http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=1001 Our client is looking to recruit a Web System Tester to join their team in Newcastle.

Job Requirements

Dynamic individual required to join a small web development team on a short term basis
Responsible for testing major and minor changes to the website resulting from project work or shorter term 'business as usual' updates
Will be required to create test requirements and scripts from relevant requirements documentation (functional and non-functional) and to execute the scripts against the deliverables from the development within an established process. It is expected regression testing is included too
Good knowledge of website testing principles. Must be able to work under pressure, to tight time scales, have high standard and quality work and work well within a team. May have some exposure to internal customers so must have good customer service skills too.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Sun, 08 Apr 2012 23:00:00 +0000 JavaScript Developer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=976 Our client is looking to recruit a JavaScript Developer to join their team in Camden.

Company Overview

Our client is one of the UK's biggest and most trusted comparison websites. Our communications channel is the market leader with over three million unique visitors a month. We are known for our innovative web apps, amazing commercial performance and unique approach to design and technology
We've built a team of designers, developers and content writers, and now we are seeking an experienced developer to lead our JavaScript activities.

Job Overview

Our production team is seven-strong (2x designers, 2x front end developers, 2x back end developers, 1x Product/Project Manager) who are part of a wider team of 14. We work in an agile-style environment with weeklong sprints and weekly meetings.

The role involves:

Examining our existing JavaScript setup, then deciding on the overall architecture and methodology going forward. Choosing the libraries and techniques we adopt (or even developing our own)
Developing JavaScript for new and existing features on the product roadmap to an extremely high standard. Improving the quality and efficiency of our existing JavaScript code and carry out refactoring to improve performance on our site
Acting as a bridge between the front- and back-end teams, ensuring we have a system that is both highly efficient but delivers on the requirements of our users and developers
Leading on JavaScript development within the team, supporting and training other developers.

About you

We are looking for a bright, ambitious and hardworking individual with the following skills and experience:

You are a true specialist in JavaScript development, with several years' experience working on complex projects for high traffic apps or websites
You are experienced in all aspects of JavaScript performance from optimising network requests to rendering times
Experience with major frameworks and query is essential, as well as MVC libraries such as Backbone or Spine
You have experience developing with other object-oriented languages such as Java or Ruby / Python
You are up to speed with and excited by the new APIs and features that HTML5 brings
You have a technical background. It doesn't matter if you've got a CS degree or are self-taught, but we are looking for someone with a logical and programmatic approach to solving problems.
You are ambitious, smart, and have a genuine passion and commitment for what you do
We also like people who have good communication skills and are fun to work with.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Wed, 29 Feb 2012 00:00:00 +0000 Lead Specialist - Automation http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=965 Our client is currently recruiting for a Lead Specialist to join their team in Brighton.

Requirement

To strategize, plan, execute and maintain the automation testing of changes and enhancements to investment product applications.

Deliverables

Strategic alignment of the Test Automation Strategy to the Business and Development strategies
To promote quality awareness within the company
Driving strategic testing improvements in the team
Maintain the automation framework
Ensure the scalability, maintainability and robustness of the automated test suites
Innovative approaches to automated testing and the structure of the scripts
Automated Test Execution
Continually communicate with developers and develop and execute automated test scripts iteratively in a tight time alignment manner
Policies on automation testing standards and documentation, and the enforcement thereof
Providing test automation guidance and best practice knowledge across the functional and technical test teams.
Working with the IT QA/Delivery Leads to agree the business goals for automation and creation of a detailed automation strategy and plan.

Skills, Experience and Competencies Required

Detailed knowledge of automation methodologies, frameworks and accelerators
Ability to analyse the extent to which automation is viable/feasible
Substantial IT delivery experience with test automation experience using QTP or similar tool
System architecture/infrastructure analysis experience along with project design/implementation knowledge
Strong estimating skills
Proactively identifies areas for improvement
Very strong communication skills with a proven ability to sell a vision and benefits of the automation strategy at all levels.

Testing Skills

Practical knowledge of investment product systems testing within a client server environment
Practical knowledge of the Testing Life Cycle
Agile/Scrum testing
Knowledge of Web and client/server application testing
An understanding of non-functional testing and the application of automation therein.

Tools and Technical Experience

HP Interactive Tools: - Quick Test Pro, Selenium
Quality Centre
VBScript
Writing of SQL queries
Query Analyser, SQL Management Studio or similar
Agile/Scrum
FitNesse, Version One,
.Net Frameworks from 2.0 to 4.0
TDD/BDD/Gherkin

Business / Project Skills

Ability to create, compose, and edit project documents (using MS Office) according to defined standards and methodologies to support the production of required plans and scripts
Practical knowledge of large scale projects and project life cycles
Knowledge of project management principles, practices, techniques, and tools
Knowledge of financial products and associated legislation
Planning and estimating skills.

Personal

Very Strong communication and client relationship skills
Professional, self-motivated, pro-active individual, capable of assimilating information quickly in order to be effective in a short period of time
Ability to gain the confidence of Family's management team, working in partnership with IS staff
Able to plan and manage own workloads to meet tight deadlines
Flexible and adaptable in approach and attitude to work
Able to work harmoniously and effectively as part of a team
Ability to speak and think in business terms
Proven drive, commitment and follow-through for project delivery.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Fri, 17 Feb 2012 00:00:00 +0000 Senior Application Developer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=964 Our client is looking to recruit a Senior Application Developer to join their team in Croydon.

Job Overview

To provide develop and enhance key applications for the ClaimCenter system within the General Insurance (GI) business unit.

Requirements

Essential Technical Skills:

Spring Integration Framework (web service and integration focus preferred)
Java
Oracle DB
Principles of object orientation and their application
UML
XML
Design patterns
Continuous Build & Integration.

Desirable Technical Skills:

Any knowledge of Guidewire (ClaimCenter/PolicyCenter/BillingCenter/GOSU) would be considered a distinct advantage
Hudson
Subversion
QualityCentre (QC - aka Test Director)
Exposure to the Agile development lifecycle
Understanding of change control and release management practices
Graduate in an IT discipline.

Desirable Soft Skills:

Attention to detail and quality in development and testing practices
Ability to learn and put into practice skills learnt at a fast pace together with excellent problem solving skills
Excellent verbal and written communication skills
Team player
Able to deal with a wide range of people at all levels including technical specialists, Project Managers, Auditors, suppliers and managers
Any financial services experience would be advantageous.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Thu, 16 Feb 2012 00:00:00 +0000 Web Developer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=961 Our client is looking for a Web Developer to join their team in London.

Background

Our client, a leading international law firm with c.1300 partners and staff worldwide, are seeking to recruit an experienced Web Developer to join their IT Development team
The successful candidate will join a team of 4 motivated individuals, who are responsible for the development of the Knowledge and Content Management systems, including SharePoint and RedDot and Recommind Decisiv Search. This team is part of the wider IT Development team which comprises of around 20 full time and contract staff working in the firm's prestigious London offices
The team is about to embark on a major upgrade of the current Content Management System, to Open Text Web Site Management 10.1. This is the platform on which the intranet solution across all of the firm's offices is provided. This upgrade will then enable a wider strategic review to be conducted, with the intention to provide an enhanced, scalable platform on which the next generation intranet solution can be developed.

Key Duties

The candidate will primarily be tasked to participate in the evaluation process and support the development, implementation and transition to the new system
This will not only require working closely with colleagues in the IT Development and other IT teams, but also with those who provide the business requirements for this initiative and are the project sponsors.

Other responsibilities of the developer will include:

Providing technical solutions to key business requirements
Understanding the technical requirements for implementation and integration of the new content management system
Evaluating and building the user interface requirements
Providing 3rd line system support.

Development

The development of the Content Management System is expected to be a lengthy project, lasting into next year, and it is anticipated that there will then be further phases of expansion to support the needs of the firm
It is envisaged that the longer term career path for the web developer would then be either to take responsibility for the on-going development of this system or to diversify into other projects currently slated, including further development of the Knowledge Management system
There may also be an opportunity to mentor other colleagues as part of this role.

Requirements

Ideally the candidate will have 2 years + commercial experience of developing web and desktop applications
Experience in a legal environment or similar essential
Previous exposure to developing with Content Management Systems, such as RedDot or Open Text Web Site Management would be desirable although not essential
This should include proven ability in .NET (C# preferred but not essential), XML Web services and COM/DCOM components
Provide understanding of Web 2.0 initiatives and their potential within the work place
The candidate should be comfortable with working with SQL Server (2000/2005/2008), T-SQL and show an understanding of DTS/SSIS package building
Show competence in Javascript, Jquery / AJAX and VBScript (ASP)
Demonstrate good understating of ASP.Net/ Classic ASP, XML/XSL/XSLT and CSS Style sheets development
Some experience of working with enterprise search solutions would be beneficial, particularly Recommind Decisiv Search or iManage IDOL
Previous work with Autonomy-iManage WorkSite would be desirable, but not essential
Some exposure to SharePoint 2007 (MOSS) or 2010 would also be beneficial, although not essential
Proven ability to communicate at all levels (written, spoken and presentational), in particular when communicating technical concepts to a non-technical audience
Proven ability to work independently under direction, but also show great contribution as a team player
Flexibility with hours is necessary when the work of the firm requires it.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Wed, 15 Feb 2012 00:00:00 +0000 IT Front End Engineer http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=956 Our client is looking for an IT Front End Engineer to join their team in Luton.

Overview

To provide technical expertise and best practice development for web applications
Collaborate on our client's JavaScript Framework development
To support team members with; creating/maintaining Coding Standards, supporting and promoting Code Reviews, contributing to JS framework API Documentation
Functional prototyping.

Job Role

Assist in defining a completely new Web Front End Framework
Contribute to defining new Coding Standards including page performance recommendations and SLAs
Review other team members code and submit theirs for review
Support UI Team members and the wider Project Team members with changes to the development approach/methodology
Drive quality & performance improvements by promoting new working practices
Deliver significant improvements across our 3 major brand websites: Thomson, First Choice and Falcon Holidays
Functional prototyping
Support our legacy systems until their replacement via Phoenix
Agree technical design with application developers and architects
Review and sign off documentation and communicate any need for change
Support developments through design, build, test, implementation and look for ways to improve quality and reduce risk
Effectively communicate progress and issues with the Project Managers and Project team
Engage with the Project Team through entire project lifecycle
Work with your manager to help improve the quality delivered by all team members
Ensure that change requests are captured and communicated to the Project Manager and Project teams so that impact can be assessed
Communicate the need for change and highlight any opportunities to management concisely with a constructive benefits case.

Requirements

Web, mobile and prototyping design principles and experience
JavaScript expert comfortable using design patterns with JavaScript
Experience with Test Driven Development
Java presentation layer experience
CMS development and configuration experience. Hybris, Sitecore, Alfresco etc
Extensive experience in systems analysis taking business requirements through to low-level design
Strong team player
Full understanding of the project lifecycle
Ability to provide accurate estimations
Adaptable to changing priorities
Able to work on own initiative and anticipate workloads
Awareness of targets and constraints and ability to work to these
Takes ownership and action
Positive outlook
Able to adapt and influence
Creative and innovative
Challenges to do better
Customer focus
Good written and oral communication skills
Knowledge of both agile and waterfall development methodologies.

Key Relationships (Internal & External Contacts)

Person(s) Nature
Development Manager Line Manager
Offshore Delivery Managers Consult, inform
Project Managers Consult, inform
Test Manager Consult, Consult, inform
Technical Architects Consult, inform
Web Designers Consult, inform
User Experience Designers Consult, inform.

Additional Relevant Information

Encourage a Test driven development approach to help improve productivity and code integrity
Multi-Channel development team working on Web, Mobile Web & Apps, B2B & Enterprise applications
Functional prototyping iterative development methodologies.

4 Key Technical Skills (Assessment Criteria)

Technical Skills 1 JavaScript - Native & multiple Frameworks (Dojo, jQuery etc). Object orientated, progressive enhancement, unobtrusive, design patterns and TDD
Technical Skills 2 JSTL, Velocity, Spring MVC - Understanding of Java Presentation layer best
practice built upon a business/service layer
Technical Skills 3 XHTML/HTML5 - Semantic/well formed
Technical Skills 4 CSS - Cross browser compatible but also experience of progressive enhancement and experience with Less an advantage
Technical Skills 5 Apache Web Server - Set up and configuration
Technical Skills 6 Tomcat Application server - Set up and configuration
Technical Skills 7 Version Control/SVN.

If you feel as though you meet the above criteria, please apply ASAP.

]]> Fri, 20 Jan 2012 00:00:00 +0000 EFT Systems Analyst http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=439 Our client, a leading communications company, is currently recruiting for an EFT Systems Analyst.

Responsibilities

Provision of effort/cost estimates for new project work
Liaison with customers and other company staff to define and document system requirements
Analysis and design of technical solutions for user requirements and issues
Impact analysis and technical design of changes relating to LINK, Visa and MasterCard card scheme mandates
Production of test documentation for new software releases, including test plans, conditions and scripts
Production of user documentation for project related changes
Production of operational procedures for project/support related changes
Production of implementation instructions and release controls
Software implementation
To ensure that the overall Quality Objectives of the Company in respect of carrying out job responsibilities are met. Post holder must comply with the current Security Policy
Post holder must understand the need for confidentiality when dealing with customer information
Post holder must understand contractual requirements to maintain integrity of data and the availability of the service at all times.

Skills

Applications analysis
Logical approach to problem solving
Consistent attention to detail
High level of accuracy in work output
Ability to communicate clearly - both verbally and in writing - with management, peers and customers
Ability to multi-task
Flexibility
Time Management
Task Estimation
Financial systems, ideally Payment systems and services / EFT
Card schemes VISA/MasterCard/LINK
EFT system e.g. Postilion /Base24
EFTPOS/ATM driving software
ISO 8583
Back Office / Settlement
APACS 30/40/50/70
Visa/MasterCard Clearing
Diebold 912 / NDC
NCR / Diebold / Triton ATMs
MS Windows
Microsoft Office Suite
SQL
Relational database
Visual Basic
Microsoft Access
Java / .NET
Communications TCP/IP
System Analysis
System Design
Testing
Programming
Customer Liaison
Full testing lifecycle
Technical lead of a project/system.

Person Profile

Proactive team player
High aptitude for learning new skills
Cheerful and positive attitude
Willingness to work outside normal working hours as needed
Willingness to work additional hours to meet deadlines
Committed
Attention to detail
Co-operative and dependable
Degree preferred – or minimum 2 ‘A’ levels
Bring initiative and creativity to system solutions
Prepared to work in excess of standard hours when necessary to achieve objectives required
Prepared to work on an on-call rota basis providing out of hours applications support.

If you match the criteria listed above, please apply ASAP.

]]> Wed, 11 Jan 2012 00:00:00 +0000 Java Technical Consultant http://www.rdfgroup.com/it_recruitment/jobs_board/detail/?job_id=395 Our client is looking to recruit an experienced Java Technical Consultant.

Role Summary

Overall you will be providing Java technical expertise across new and existing software services which will include the expanding areas of fraud and portal technologies
You will be playing a lead role across the team and providing portal knowledge and experience to the team.

Responsibilities

Providing valuable input in technical meetings
Providing technical guidance to both projects and the team
Evaluating existing processes and tools and making recommendations.

Required Skills

Strong knowledge of portal technologies is highly advantageous.

Knowledge and Understanding of

Java J2EE
OOAD
UML
Practical experience of Spring 2.5.
Experience of Oracle, PL/SQL and Unix is desirable.

If you match the criteria listed above, please apply ASAP.

]]> Wed, 11 Jan 2012 00:00:00 +0000